EFFICACY OF IMPLEMENTING INFORMATION SYSTEMS BASED ON THE CLOUD COMPUTING TECHNOLOGY IN THE MANAGEMENT OF COMMUNICATIONS AND BUSINESS PROCESSES OF THE COMPANIES
Дата
2016-12
Автори
Kopishynska, O. P.
Utkin, Y. V.
Kalinichenko, A. V.
Jelonek, D.
Копішинська, Олена Петрівна
Уткін, Юрій Вікторович
Калініченко, Антоніна Володимирівна
Назва журналу
Номер ISSN
Назва тому
Видавець
Polish Journal of Management Studies
Анотація
Trends of development and application of different classes of information
systems in management according to the types of business processes were investigated in
this article. A brief overview of current state of the use of cloud technology in the world
and Ukraine was represented. Advantages of using model of "SaaS - Software as a service"
was explained on the example of innovation international project "Bitrix 24", where the
main objectives of CRM systems were realized combining with wide opportunities of
coordination of communicative and business processes of modern companies. The project
was translated into the majority European languages and uses tools of the social Intranet
environment.
Опис
Ключові слова
business processes management, communications, ERP-systems, CRMsystems, cloud computing technologies, social Intranet
Бібліографічний опис
Information Systems, CRM, Cloud computing,